TERMS OF USE

Terms and Conditions of Use

Welcome to www.experiencesvip.ca!

By accessing this website and using our services, you unconditionally accept these Terms and Conditions of Use (TCU). Please read them carefully.

1. Website Overview

The website www.experiencesvip.ca is operated by Expériences VIP, an agency specializing in event planning and tailor-made travel.

Company Name: Expériences VIP
Head Office: 2001 Robert-Bourassa, Suite 1700, Montréal, QC H3A 2A6
Email: info@experiencesvip.ca
Phone: 438-7007-VIP

This site aims to present our services, offer travel packages, and facilitate contact with our clients.

2. Acceptance of Terms

By browsing www.experiencesvip.ca, you acknowledge that you have read, understood, and accepted these Terms and Conditions of Use. If you do not agree, please refrain from using this site.

3. Website Use

3.1 Access to the Site

Access to the site is free for any user with an internet connection. Expériences VIP cannot be held responsible for service interruptions, maintenance operations, or any other technical issues beyond its control.

3.2 Content and Liability

We strive to provide accurate and up-to-date information but do not guarantee the accuracy, completeness, or timeliness of published content. Using the information available on the site is at your own risk.

3.3 Intellectual Property

All website content (texts, images, logos, videos, graphics, etc.) is protected by copyright and intellectual property laws. Any reproduction, modification, distribution, or exploitation without prior authorization is prohibited.

4. Services and Reservations

4.1 Booking Requests

Bookings made through our website are subject to our General Terms and Conditions of Sale (GTC). A quote or written confirmation will be provided before final validation.

4.2 Pricing and Payments

Prices displayed on the site are for informational purposes only and may be subject to change. Payment terms will be specified at the time of booking.

4.3 Cancellations and Refunds

Any cancellation or modification of a booking is subject to the specific conditions of the relevant service provider (hotels, airlines, event organizers, etc.). Cancellation fees may apply.

5. User Conduct and Respect

We strive to foster a climate of trust and respect in our interactions with clients. Any form of harassment, insults, or disrespectful behavior towards our advisors or any member of the Expériences VIP team will not be tolerated.

We reserve the right to terminate any agreement or service in case of non-compliance with this rule, without refund or compensation. Any threats or inappropriate behavior may also be reported to the relevant authorities.

6. Personal Data Protection

We place great importance on the confidentiality of your data. The processing of your personal information is detailed in our Privacy Policy, which we invite you to review.

7. Cookies and Tracking Technologies

Our site uses cookies to enhance user experience and analyze traffic. You can configure your browser to refuse these cookies, although this may affect certain site functionalities.

8. External Links

Our site may contain links to third-party websites. We are not responsible for the content of these external sites or any damages they may cause.

9. Modification of Terms

We reserve the right to modify these Terms and Conditions of Use at any time. Users will be informed of updates via a notice on this page.

10. Governing Law and Jurisdiction

These TCU are governed by Canadian law. In case of dispute and failure to reach an amicable resolution, the competent courts will be those of [Jurisdiction City].

11. Contact

For any questions regarding these terms, you can contact us:
Email: info@experiencesvip.ca
Phone: 438-7007-VIP